Retrieve Credentials

Retrieve Username

Please enter your email address in the form below to retrieve your username. The username(s) associated with the email address you enter will be sent directly to that email address. ATTN: Faculty Your username is your faculty ID (AUfirstinitiallastname). For example, John Smith’s ID is most likely AUJSMITH. If unsuccessful, please contact your faculty scheduler to retrieve.

Email Address:

Reset Password

Please enter your username in the form below to reset your password. A temporary password and instructions for creating a new password will be sent to the email address associated with the provided username. ATTN: Faculty Your password is the same as your Office 365 account. Therefore, your account is managed externally and cannot be reset here. To reset your O365 password, please call 1-800-285-9796.

Username:

Technical Support

Should you require immediate technical assistance at any time, please call Technical Support at: 800-285-9796 and select option 1.